[v-cloak] {
  display: none !important;
}

html,
body,
#app {
  height: 100%;
  /* min-width: 720px; */
}

body {
  font-size: 14px;
  color: #000;
  font-family: 'Microsoft YaHei', 'Noto Sans TC', Arial, Helvetica, sans-serif;
  margin: 0;
  padding: 0;
}

#app {
  display: flex;
  flex-wrap: wrap;
}

p {
  margin: 0;
  padding: 0;
}

img {
  max-width: 100%;
  max-height: 100%;
}

.icon {
  font-family: 'font-icon';
  line-height: 1;
}

/* 輸入框 */
::-webkit-input-placeholder,
::-moz-placeholder,
:-moz-placeholder {
  color: #aaaaaa !important;
  opacity: 1;
}

/* 滾輪 */
::-webkit-scrollbar {
  color: rgba(150, 150, 150, 0.2);
  background-color: rgba(150, 150, 150, 0.2);
  width: 3px;
  height: 10px;
}

::-webkit-scrollbar-track {
  color: rgba(150, 150, 150, 0.2);
}

::-webkit-scrollbar-thumb {
  background-color: #969696;
  border-radius: 1.5px;
}

input:focus,
textarea:focus {
  border: 1px solid #409eff;
}

textarea {
  resize: none;
  resize: vertical;
  max-width: 36em;
  min-height: 6em;
}

a {
  color: #409eff;
  outline: none;
  text-decoration: none;
}

/* 頂部選單 and Logo */
header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  background-color: #000;
  width: 100%;
  height: 120px;
}

header .logo {
  width: auto;
  max-height: 100%;
  margin-left: 40px;
}

header .menu {
  position: relative;
  display: flex;
  align-items: center;
  height: 100%;
  overflow: hidden;
}

header .menu .left-btn,
header .menu .right-btn {
  display: none;
  position: absolute;
  width: 20px;
  height: 100%;
  background-color: transparent;
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 10;
  top: 0;
}

header .menu .left-btn:hover,
header .menu .right-btn:hover {
  filter: brightness(1.5);
  cursor: pointer;
}

header .menu .left-btn {
  left: 0;
}

header .menu .right-btn {
  right: 0;
}

header .menu a {
  margin: 0 15px;
  transition: transform 0.15s linear;
}

header .menu a img {
  display: block;
}

header .menu a div {
  margin-top: 10px;
  text-align: center;
  white-space: nowrap;
}

/* header .menu ul {
  display: flex;
  justify-content: flex-end;
  align-items: center;
  width: 100%;
  letter-spacing: 1px;
}

header .menu ul li {
  text-align: center;
}

header .menu ul li:hover {
  opacity: 0.7;
}

header .menu ul li a {
  color: #fff;
  display: block;
  min-width: 75px;
}

header .menu ul li img {
  margin: auto;
}

header .menu ul li span {
  display: block;
  padding-top: 10px;
  width: 100%;
  overflow: hidden;
  white-space: nowrap;
  text-overflow: ellipsis;
} */

/* 左側容器 */
main {
  position: relative;
}

/* 右側區塊 */
aside {
  background-color: #fff;
  width: 266px;
  height: 100%;
  border-left: 2px solid #e0e0e0;
}

@media (max-width:850px) {
  aside {
    display: none;
  }

  main {
    width: 100% !important;
  }
}

/* 跑馬燈 */
.marquee {
  color: #282828;
  background-color: #cccccc;
  display: flex;
  justify-content: start;
  align-items: center;
  height: 30px;
  line-height: 30px;
  padding: 0 10px;
}

.marquee i {
  color: #505050;
  font-size: 22px;
}

.marquee .news {
  overflow: hidden;
  width: 100%;
}

.marquee .news .bd span {
  white-space: nowrap;
}

/* 轉人工客服按鈕 */
.transfer-service {
  position: absolute;
  top: 20px;
  right: 3px;
  cursor: pointer;
}

/* 聊天室容器 */
.dialogue-box {
  background: rgb(240, 240, 240);
  color: rgb(150, 150, 150);
  height: calc(100% - 120px);
  overflow-y: auto;
  overflow-x: hidden;
}

/* 測試訊息 */
.dialogue-box .test-msg {
  font-size: 20px;
  font-weight: bold;
  text-align: center;
  background: #e34e4e;
  color: #ffffff;
  height: 70px;
  line-height: 70px;
}

/* 歡迎語 */
.dialogue-box .welcome-msg {
  margin: 10px;
}

/* 系統訊息 */
.dialogue-box .system-msg {
  text-align: center;
  padding: 10px 0 5px 0;
}

.dialogue-box .system-msg+.system-msg {
  padding: 0;
}

.dialogue-box .center,
.dialogue-box .close-msg {
  text-align: center;
  margin-bottom: 10px;
}

/* 對話容器 */
.dialogue-box .msg-box {
  display: flex;
  position: relative;
  max-width: 100%;
}

.dialogue-box .msg-box.service,
.dialogue-box .msg-box.bot {
  justify-content: flex-start;
  padding: 0 15px 0 75px;
  margin: 0 100px 0 40px;
}

.dialogue-box .msg-box.visitor {
  text-align: right;
  justify-content: flex-end;
  padding: 0 75px 0 15px;
  margin: 0 40px 0 100px;
}

/* 大頭照 */
.dialogue-box .msg-box .portrait {
  position: absolute;
  top: 0;
  width: 60px;
  height: 60px;
}

.dialogue-box .msg-box.service .portrait,
.dialogue-box .msg-box.bot .portrait {
  left: 0;
}

.dialogue-box .msg-box.visitor .portrait {
  right: 0;
}

/* 訊息主要容器 */
.dialogue-box .msg-item {
  max-width: 100%;
  position: relative;
}

.dialogue-box .msg-box.visitor .msg-item {
  margin-top: 25px;
}

/* 名稱 */
.dialogue-box .name {
  color: #505050;
  font-weight: bold;
  padding: 10px 0;
}

/* 訊息內容區塊 */
.dialogue-box .msg-box .dialog-box {
  display: inline-block;
  padding: 3px;
  color: #000;
  box-shadow: 1px 2px 4px rgba(0, 0, 0, 0.1);
  max-width: calc(100% - 40px);
  word-break: break-all;
  text-align: left;
  position: relative;
}

.dialogue-box .msg-box.service .dialog-box,
.dialogue-box .msg-box.bot .dialog-box {
  background-color: #fff;
  border-radius: 0 10px 10px 10px;
}

.dialogue-box .msg-box.visitor .dialog-box {
  background-color: #ffcd2b;
  border-radius: 10px 0 10px 10px;
}

.dialogue-box .msg-box .dialog-box.text {
  padding: 15px 20px;
  line-height: 1.5;
}

/* 智能客服訊息列表 */
.dialogue-box .bot-select-items {
  display: flex;
  cursor: pointer;
  color: #2f61df;
  margin: 7px 0;
}

.dialogue-box .bot-select-items:hover {
  filter: brightness(1.1);
}

.dialogue-box .bot-text-items {
  /* display: flex; */
  margin: 7px 0;
}

.transfer-manual-btn {
  color: #2f61df;
}

.transfer-manual-btn:hover {
  cursor: pointer;
  filter: brightness(1.1);
}

/* 主要容器底部 */
.dialogue-box .dialog-box-bottom {
  font-size: 12px;
  display: flex;
  align-items: center;
}

.dialogue-box .time {
  color: #969696;
  padding: 10px 2px;
}

.dialogue-box .parent {
  padding: 0 5px;
}

/* 多媒體 */
.dialogue-box .media {
  line-height: 0;
}

.dialogue-box .dialog-box img {
  overflow: hidden;
  border-radius: 10px;
  /* max-height: 400px; */
}

.dialogue-box video {
  border-radius: 10px;
  /* max-height: 480px; */
  max-width: 100%;
}

.dialogue-box audio {
  width: 300px;
  max-width: 100%;
}

.dialogue-box .readed {
  min-width: 30px;
  position: absolute;
  left: -40px;
  color: #969696;
  top: 50%;
  transform: translateY(-50%);
}

.dialog-content-client {
  display: flex;
  align-items: center;
  justify-content: flex-end;
}

/* 宣傳圖 */
.promotion-box {
  display: flex;
  justify-content: center;
  align-items: center;
}

/* 常見問題  */
.faq-box .title {
  color: #282828;
  font-weight: bold;
  padding: 10px 20px 0 20px;
}

.faq-box .content {
  color: #282828;
  margin-left: 15px;
  padding-right: 20px;
  overflow-y: auto;
  overflow-x: auto;
}

.faq-box .list {
  display: inline-flex;
  line-height: 1.5;
  margin: 3px;
  width: calc(100% - 6px);
}

.faq-box .list:hover {
  cursor: pointer;
}

/* 底部 */
.dialog-input-box {
  background-color: #fff;
  min-height: 70px;
  position: absolute;
  left: 0;
  bottom: 0;
  width: 100%;
  display: flex;
  align-items: center;
  padding: 8px 0;
}

.dialog-input-box .sound-switch {
  margin-left: 20px;
}

.dialog-input-box .camera {
  margin-left: 14px;
}

.dialog-input-box .file {
  position: relative;
  cursor: pointer;
  margin-left: 20px;
}

.dialog-input-box .file input {
  position: absolute;
  opacity: 0;
  width: 0;
}

.dialog-input-box .exit {
  margin-left: 10px;
}

.dialog-input-box .input-box {
  display: flex;
  align-items: center;
  width: 100%;
  margin-left: 10px;
}

.dialog-input-box .input-field {
  color: #000;
  display: flex;
  align-items: center;
  width: 100%;
  min-width: 190px;
  border: 2px solid #fff;
  border-radius: 30px;
}

.dialog-input-box .emoticons {
  color: rgb(150, 150, 150);
  font-size: 40px;
  margin-left: 10px;
}

.dialog-input-box .icon-bg {
  display: flex;
  justify-content: center;
  align-items: center;
  border-radius: 50%;
  margin-left: 10px;
  cursor: pointer;
}

.dialog-input-box i {
  display: flex;
  justify-content: center;
  align-items: center;
  color: #282828;
  border: 1px solid transparent;
  font-size: 45px;
  cursor: pointer;
}

.dialog-input-box .submit-btn {
  z-index: 11;
}

.dialog-input-box .submit-setting {
  margin-right: 10px;
}

.emojionearea,
.emojionearea.form-control {
  background-color: transparent;
  border: 0;
}

.emojionearea.focused,
.emojionearea,
.emojionearea.form-control {
  border: 2px solid #fff0;
  box-shadow: unset;
}

.emojionearea .emojionearea-button>div {
  background-image: none !important;
}

.emojionearea .emojionearea-button {
  left: -42px;
  top: 0px;
  bottom: 0px;
  width: 40px;
  height: 40px;
  margin: auto 0;
}

.emojionearea .emojionearea-picker.emojionearea-picker-position-top {
  left: 0%;
  margin-top: -285px !important;
}

.emojionearea .emojionearea-picker.emojionearea-picker-position-top .emojionearea-wrapper:after {
  display: none;
}

.emojionearea .emojionearea-editor {
  min-height: 100%;
  width: 96%;
  word-break: break-all;
  padding: 0;
  overflow-y: auto;
  color: inherit;
}

.control-box {
  display: block;
  position: absolute;
  top: -110px;
  right: 20px;
  background: #fff;
  color: rgb(40, 40, 40);
  padding: 20px;
  box-shadow: 0 4px 5px rgba(204, 204, 204, 0.5);
}

.control-box label {
  display: block;
  padding-left: 22px;
  position: relative;
  cursor: pointer;
}

.control-box label+label {
  margin-top: 8px;
}

.control-box label input {
  position: absolute;
  opacity: 0;
}

.control-box label:hover input~.indicator {
  background: #ccc;
}

.control-box label input:checked~.indicator:after {
  display: block;
}

.control-box label .indicator {
  position: absolute;
  top: 6px;
  left: 0;
  height: 10px;
  width: 10px;
  background: #e6e6e6;
  border: 1px solid #e0e0e0;
  border-radius: 50%;
}

.control-box label .indicator:after {
  content: ' ';
  position: absolute;
  display: none;
  left: 2px;
  top: 2px;
  height: 6px;
  width: 6px;
  border-radius: 50%;
  background: #282828;
}

/* 錄製語音計時 */
.dialog-input-box .recording-box {
  font-size: 18px;
  margin: 0 auto;
}

.dialog-input-box .recording-box .el-icon-close {
  padding: 5px;
  border: 2px solid #f44336;
  border-radius: 100%;
  color: #f44336;
  font-weight: bold;
  cursor: pointer;
}

.dialog-input-box .recording-box .el-icon-close:hover {
  color: #fff;
  background-color: #f44336;
}

.dialog-input-box .recording-box span {
  font-size: 20px;
  margin: 0 10px;
}

.dialog-input-box .recording-box .el-icon-check {
  padding: 5px;
  border: 2px solid #009688;
  border-radius: 100%;
  color: #009688;
  font-weight: bold;
  cursor: pointer;
}

.dialog-input-box .recording-box .el-icon-check:hover {
  color: #fff;
  background-color: #009688;
}

.dialog-input-box .icon-recording {
  display: inline-block;
  right: 10px;
  position: absolute;
  animation-iteration-count: infinite;
  animation-direction: alternate;
  animation-name: blink;
  animation-duration: 0.8s;
  color: red !important;
}

@keyframes blink {
  from {
    opacity: 1;
  }

  to {
    opacity: 0;
  }
}

/* 語音、視訊通話 */
#call-service {
  width: calc(50% - 6px);
  display: inline-block;
}

#voiceDialogue-avatar {
  height: 100%;
  width: 100%;
}

#voiceDialogue-avatar .watermark {
  display: none;
}

/* 檔案預覽 */
.preview-file {
  display: none;
  position: absolute;
  top: 0;
  right: 0;
  bottom: 0;
  left: 0;
  z-index: 10;
  background: rgba(0, 0, 0, 0.5);
}


.preview-file .canvas {
  width: 100%;
  display: flex;
  justify-content: center;
  align-items: center;
  height: 80%;
  margin-top: 20px;
}

.preview-file .canvas img,
.preview-file .canvas video {
  transform: scale(1) rotate(0deg);
  margin-left: 0px;
  margin-top: 0px;
  max-width: 90%;
}

.preview-file .canvas video,
.preview-file .canvas audio {
  z-index: 0;
}

.preview-file .close-btn {
  top: 40px;
  right: 40px;
  font-size: 40px;
  position: absolute;
  border-radius: 50%;
  color: #fff;
}

.change-width .slick-track {
  width: 100% !important;
}

/* 通用 */
.pop-up-box {
  display: none;
  z-index: 2000;
  position: fixed;
  width: calc(100% - 40px);
  height: 100%;
  background-color: rgba(0, 0, 0, 0.4);
  align-items: center;
  justify-content: center;
  padding: 20px;
  top: 0;
  left: 0;
}

.pop-up-box .wrap {
  position: relative;
  box-shadow: 0px 0px 12px rgba(0, 0, 0, .12);
  max-width: 600px;
  min-width: 420px;
  background: #FFFFFF;
  border-radius: 4px;
  z-index: 1004;
}

.pop-up-box .title {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 15px 15px 10px 15px;
  height: 18px;
  color: #303133;
}

.pop-up-box .close-btn {
  color: #909399;
  font-size: 26px;
  font-style: initial;
}

.pop-up-box .close-btn:hover {
  color: #409eff;
  cursor: pointer;
}

.pop-up-box .content {
  padding: 10px 15px;
  color: #606266;
  max-height: calc(85vh - 43px);
  overflow: auto;
}

.pop-up-box .submit-btn {
  padding: 8px 15px;
  margin: 5px 15px 10px 0;
  text-align: center;
  color: #fff;
  background-color: #409eff;
  border: #409eff 1px solid;
  border-radius: 4px;
  float: right;
}

.pop-up-box .submit-btn:hover {
  cursor: pointer;
  filter: brightness(1.1);
}

/* 通話彈出窗 */
.call-box,
.dial-box {
  text-align: center;
}

.dial-box .content,
.call-box.content {
  padding: 30px 0;
}

.call-box img,
.dial-box img {
  margin: 20px auto;
  max-width: 100px;
}

.call-box .msg,
.dial-box .msg {
  margin-bottom: 20px;
}

.call-box .call-btn,
.dial-box .call-btn {
  display: inline-block;
  width: 40px;
  height: 40px;
  color: #fff;
  padding: 10px;
  border-radius: 100%;
}

.call-box .call-btn:hover,
.dial-box .call-btn:hover {
  cursor: pointer;
  filter: brightness(1.1);
}

.call-box .reject-btn,
.dial-box .reject-btn {
  border: 1px solid #f44336;
  background-color: #f44336;
}

.call-box .reject-btn i,
.dial-box .reject-btn i {
  transform: rotate(135deg);
}

.call-box .success-btn {
  border: 1px solid #009688;
  background-color: #009688;
  margin-left: 15px;
}

/* 評分表單 */
.rating-box {
  text-align: center;
}

.rating-box .content {
  padding: 20px 0;
}

.rating-box .rating {
  margin: 30px 0 35px 0;
}

.rating-box .rating i {
  font-size: 24px;
  line-height: 24px;
}

.rating-box .submit-btn {
  float: none;
  width: 86px;
}

/* 相機彈出窗 */
.camera-box {
  text-align: center;
}

.camera-box .content {
  padding: 20px 30px;
}

.camera-box .over-btn {
  background-color: #909399;
  border: #909399;
}

.camera-box .submit-btn {
  float: none;
  width: 86px;
}

.camera-box #camera {
  border: 1px solid #cbcbcb;
  border-radius: 4px;
  width: 100%;
  margin-bottom: 10px;
}

.camera-box .recording {
  margin: 10px 0;
}

.camera-box .icon-videocam {
  animation-iteration-count: infinite;
  animation-direction: alternate;
  animation-name: blink;
  animation-duration: 0.8s;
  color: red !important;
  padding: 0.5px;
}

/* 客服表單 */
.manual-box .wrap,
.leave-msg-box .wrap {
  width: 500px;
}

.manual-box .content,
.leave-msg-box .content {
  padding: 20px 40px 10px 40px;
}

.manual-box .el-form,
.leave-msg-box .el-form {
  margin-top: 20px;
}

.manual-box .el-select {
  width: 100%;
}

.manual-box .code {
  position: relative;
}

.manual-box .code img {
  position: absolute;
  cursor: pointer;
  height: calc(100% - 11px);
  border: 1px solid #bababa;
  top: 5px;
  right: 5px;
}

.manual-box .submit-btn,
.leave-msg-box .submit-btn {
  padding: 10px 20px;
  float: left;
}

/* 圖片預覽 */
.image-box .wrap {
  position: relative;
  max-width: 90%;
  max-height: 90%;
  display: flex;
}

.image-box .wrap img {
  overflow: auto;
  max-height: 90vh;
}

.image-box .wrap .close-btn {
  position: absolute;
  z-index: 1;
  top: -40px;
  right: -40px;
  font-size: 40px;
  color: #fff;
}

.image-box .wrap .close-btn:hover {
  cursor: pointer;
  color: #cbcbcb;
}

.text-input {
  border: 0 !important;
  outline: 0 !important;
  width: 100%;
  vertical-align: middle;
  max-width: 100%;
  padding: 5px 10px 5px 5px;
  word-break: break-all;
}

.emoji-picker {
  position: absolute;
  bottom: 40px;
  left: 40px;
  z-index: 1;
  font-family: Montserrat;
  border: 1px solid #ccc;
  width: 20rem;
  height: 20rem;
  overflow: scroll;
  padding: 1rem;
  box-sizing: border-box;
  border-radius: 0.5rem;
  background: #fff;
  box-shadow: 1px 1px 8px #c7dbe6;
}

.emoji-picker h5 {
  margin: 0;
  color: #b1b1b1;
  text-transform: uppercase;
  font-size: 0.8rem;
  cursor: default;
}

.emoji-picker .emojis {
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
}

.emoji-picker .emojis:after {
  content: "";
  flex: auto;
}

.emoji-picker .emojis span {
  padding: 0.2rem;
  cursor: pointer;
  font-size: 20px;
  border-radius: 5px;
}

.emoji-picker .emojis span:hover {
  background: #ececec;
  cursor: pointer;
}